FAQ

What is PAYPAL ?

Paypal is one of the safest worldwide payment services for online payments on the internet.
Paypal is the most popular online payment system in use today.

More info : www.paypal.com

Can I change the period of the Schengen insurance policy ?

You can only change the insurance period before the travel insurance policy becomes effective.
A request should always be accompanied by official documents of the embassy or consulate proving/supporting the changes the request is based on.

Your visa was refused. Can you get a refund of your Schengen insurance ?

You can get a refund if your visa was refused befor the Schengen insurance became effective.
All request should be accompanied by official documents of the embassy or consulate.
Transaction and currency costs are not refundable and we charge a handling fee of 10 euro.

Do you want an invoice ?

You or your company - enterprise needs an invoice ? Please send us an email with your request.
Schengen insurance will be happy to assist you.